LAST UPDATED: September 2019
Edmund Optics Inc wants you to be familiar with how we collect, use and disclose information. We want you to be in control of how we use your personal data and to make you aware of your rights, and our legal basis for using this information.
As Edmund Optics is headquartered in the United States, we may transfer information collected from you on our websites to the United States. By using our websites, you agree to this transfer and to allow us to use and disclose your information in accordance with this policy.
This data may be collected through:
We, and our service providers (see Annex 1), may collect information in a variety of ways, known collectively as “EO Services”, including:
a) Personal Information Protection and Electronic Documents Act (PIPEDA)
“Personal Information” (PI) is defined within PIPEDA as any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:
PIPEDA does not cover the name, title, business address or telephone number of an employee of an organisation.
b) Canada’s Anti-Spam Law (CASL)
CASL requires that we obtain consent from you prior to the sending of any marketing information. We will send you an opt-in e-mail, which requires your action, before we will mail any of the information listed in Section 3.c.1 and 3.c.2. This consent can also be withdrawn at any time, see section 8 for further information.
We, and our service providers, may use your information in the following situations:
a) For Contract Purposes
b) To Fulfil Legal Obligations
c) For Marketing Purposes
Please see section 8 for additional information in relation to your rights and the Personal Information that you provide to us.
Your information may be disclosed:
We also may use and disclose your information as we believe to be necessary or appropriate:
Third Party Linking
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any information you disclose to other organizations through or in connection with our Social Media Pages.
We are committed to using all reasonable organisational, technical and administrative measures to protect the information that you provide to us. When inputting information onto our website, sensitive information (such as credit or debit card information) is encrypted and protected via SSL encryption, and is subsequently transferred and tokenised by our payment provider. Edmund Optics does not store your credit or debit card information on any of our systems.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Your choices regarding our use and disclosure of your information for Marketing Purposes
We give you choices regarding our use and disclosure of your information for marketing purposes. You may opt-out from any of these services as follows:
We will comply with your request(s) as soon as reasonably practicable. Please note that if you withdraw consent to receive marketing related emails from us, we may still send you important administrative or order related messages.
If you would like to update or suppress information that you have previously disclosed to us, you may contact us in accordance with the “Contacting Us” section below for any of the following:
In your request, please make clear what information is affected and what changes you would like to make, or let us know what limitations you would like to put on our use of your information. A record of any updates or withdrawals of consent will be recorded solely for the purposes of ensuring compliance with your request.
For your protection, we may only implement requests with respect to the information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.
Edmund Optics’ “EO Services” are not directed to individuals under the age of thirteen (13), and we do not knowingly collect information from individuals under 13.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us. Where unsolicited sensitive Personal Information is received it will not be retained.
Edmund Optics commits to making best efforts to resolve all complaints about your privacy and our collection or use of your information. Complaints should be directed to Edmund Optics by email at [email protected]
Edmund Optics has further committed to refer unresolved privacy complaints to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org for more information and to file a complaint. This service is provided free of charge to you.
The Marketing department, located at the address below, is responsible for collection, use and disclosure of your information.
Allison Lloyd – Database Director
101 East Gloucester Pike
Barrington, NJ 08007-1380
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
Edmund Optics utilises the services of various third parties in various different functional areas, including, but not limited to, Shipment logisitics, Data backup and recovery, IT security and Marketing/Marketing communications.
The following are representative of some of the companies whose services we utilise:
Marketing and Marketing Communications: